Redesigning the cancer patient experience seeking to humanize healthcare
One of the largest hospital complexes in Latin America has obtained a 99% patient satisfaction rate.
We have 5 main strategic directions in which we have extensive experience in different industries and varied business challenges.
The integration of these strategic directions brings a holistic approach to problems turning them into opportunities high impact for the business.
We combine business strategy with human-centered design in order to generate highly relevant solutions.
We understand all the stakeholders involved in the business and identify latent needs to design differentiated solutions.
We build innovative territories, future scenarios, design new products, services & experiences & develop positioning and communication strategies.
Strategic design: some challenges we have tackled
We design and implement user-friendly solutions that are compatible with the company’s technological infrastructure.
We identify needs and functionalities to achieve strategic objectives. We use agile cycles to build prototypes and develop solutions until their implementation.
We design both platforms and tools for internal use and to interact with clients as well as with external stakeholders.
Experience and interaction: some challenges we have tackled
We accompany and take our clients to the future.
We understand the needs for change and identify the best technologies and processes to create business transformation as well as to create a digital mindset.
We design and implement digital solutions including Front End and Back End, Artificial Intelligence, Internet of Things, and Big Data.
Digital transformation: some challenges we have tackled
We integrate our expertise to promote change towards an innovative, agile and people-centered culture.
We build personalized innovation models, based on existing methodologies, current company culture and strategic objectives.
We design tools, processes and experiences necessary to generate a real change in behavior and impact the business.
Cultural transformation: some challenges we have tackled
We’ve pulled our heads together to position ourselves in line with an increasingly sustainable future. Our solutions have always been human-centered, and that’s why we believe it’s our responsibility to create an even better world for future generations.
Development and implementation of positive impact solutions that take the whole ecosystem into consideration, focusing on business, people, and the planet.
ESG transformation: some challenges we have tackled
One of the largest hospital complexes in Latin America has obtained a 99% patient satisfaction rate.
The combination of data analytics and design thinking enabled further understanding and definition of specific consumer profiles using their CRM Database as a starting point
Gamification helped a global home improvement supplies retailing company engage 9,000 employees in a Digital Training Platform