Innovation

• Customer Experience, 
• Innovation, 
• Service Design

Jobs to Be Done Theory

Read More

• Design Thinking, 
• Innovation, 
• Service Design

Double Diamond: Organize your Innovation Process

Read More

• Digital Strategy, 
• Marketing, 
• Service Design

Proof of Concept: create bulletproof solutions with concept testing

Read More

• Data Science, 
• Information Technology (IT), 
• Innovation

The Top 5 Most Read Articles of 2021 – And Why

Read More

• Digital Strategy, 
• Digital Transformation, 
• Innovation, 
• User Experience

What is a usability test and how to structure one?

Read More

• Design Thinking

Product Discovery: product-service systems and the future of products

Read More

• Innovation, 
• Service Design

Service Blueprint: get a bird’s-eye view of your customer journey

Read More

• Customer Experience, 
• Innovation

What is Customer Journey Mapping and why does it matter?

Read More

• New Business Model, 
• Service Design

Reduce your time-to-market with a Minimum Viable Product

Read More

• Innovation, 
• Service Design

Empathy map: what it is and how to use it

Read More

• Service Design

Service Design: Build a Complete Consumer Experience

Read More

• Design Thinking, 
• Innovation

The Three Phases of Design Thinking: Immersion, Ideation and Prototyping

Read More